Built on Trust.

Safety and privacy aren't just features—they are the foundation of the Vélo network. We've engineered robust protocols to protect both our riders and SME partners.

Context-Aware Privacy

We protect the privacy of both the customer and the dispatcher. Our secure in-app chat is context-aware—meaning it smartly disables itself the exact moment a package is marked as "delivered" to prevent unwanted post-delivery contact.

Strict Rider Verification

We don't let just anyone on the network. Every rider undergoes strict verification and onboarding. Coupled with our third-party insurance, we ensure that your high-value goods are always in safe hands.